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FAQs

Questions owners often ask

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Training & booking

How do I book?

Every new client starts with a free 30-minute discovery call, which you can book online using the Book a Discovery Call button. After that, training sessions are booked through your personal members area. For tailored private-client support or specialist travel preparation, please use the Private Client Enquiry form so we can discuss your requirements before arranging sessions.

Where do sessions take place?

Training locations depend on the issue we are working on. Sessions may take place at your home, on your normal walking routes, in woodland or in suitable public environments around Haslemere and the surrounding area.

How long is a session?

Standard Behaviour Consultations are one hour. Longer 90-minute sessions may be appropriate for some dogs and training objectives.

How much does training cost?

Fees depend on the type of session and what your dog needs. Please get in touch or book a free discovery call and I'll explain the options for your dog.

Do I need a discovery call first?

Yes. Every new client starts with a free 30-minute discovery call, so I can understand your dog and recommend the right next step. After the call, you book your training sessions in your members area.

How many sessions will my dog need?

That depends on the dog, the behaviour and your goals. Some clients need only a small amount of guidance; others benefit from several weeks of structured training.

Do you offer packages?

Structured multi-session programmes can be arranged where ongoing support is appropriate.

Do you only work with problem dogs?

No. I work with everything from young dogs needing good foundations to owners seeking help with established behavioural challenges.

Can family members attend?

Yes. In many cases it is extremely useful for everyone who regularly handles the dog to understand and apply the same approach.

What should I bring?

This depends on the session, but you may be asked to bring your dog's normal lead, collar or harness, food or treats, a favourite toy and any other equipment discussed beforehand.

What if my dog’s behaviour might be health-related?

Behaviour can sometimes be affected by pain or health. If you have any concerns, please speak to your vet. Paw-sitive does not provide veterinary advice.

Private clients

Can my personal assistant or household manager arrange training?

Of course. Initial enquiries, scheduling and ongoing communication can be managed through an agreed representative.

Can you help prepare my dog for private travel or unfamiliar environments?

Yes. Preparation can be tailored to a wide range of travel arrangements and environments, with the approach agreed according to your dog's needs and the circumstances involved.

Can you assist with travel equipment and other practical considerations?

Yes. I can provide guidance on appropriate preparation, equipment and relevant considerations. Travel bookings, documentation, veterinary clearances and operator requirements remain separate arrangements, although additional advisory support can be discussed.

Can training take place at different residences or locations?

Yes. Locations and arrangements can be discussed individually, including where consistency across multiple homes or carers is important.

How are private client services priced?

Each arrangement is considered individually, with a tailored proposal and fees agreed in advance.

Find out about Private Client Services

Every great training journey starts with a conversation

Not sure where to begin? Book a complimentary 30-minute discovery call to discuss your dog, your goals and how Paw-sitive may be able to help.

Book a Discovery Call